Mail or pick up
Under normal circumstances, we will send out your order within 3 to 21 days and provide the tracking number of the parcel.
Local Transportation (Hong Kong)
Our company delivers through SF Logistics and Hong Kong Post registered services. Under normal circumstances, parcels will be delivered within 7 working days. Working days do not include Sundays, public holidays and days when black rainstorm warning or tropical cyclone warning signal No. 8 or above is hoisted.
Country or region: Mail to Australia, Canada, United States, Brazil, United Kingdom, France, Germany, Netherlands, Switzerland, Spain, Russia, Norway, Sweden, Denmark, Israel, Japan, South Korea, Macau, Vietnam, Cambodia, Thailand, Malaysia, Singapore, Philippines, Indonesia and New Zealand will be delivered within 7 to 21 working days (depending on flight availability, customs clearance and airline safety inspection, etc.).
Other than mail delivery, you can also choose to pick up the goods in our store (Hong Kong only). When your order is ready, you will be notified and can come to pick up the goods (address).
In case of any dispute, RAGAZZA reserves the right of final decision.
RAGAZZA reserves the right to change the above terms and condition without prior notification.